6th Week
In our last week as intern at Concentrix, we still have lots to learn about how MIS work as an IT department and how would IT work at the field like Concentrix or more like what we call center field. It is a great experience for as intern to work and at the same time to learned at Concentrix, because we are preparing ourselves to the near future as an official employee or worker. Sooner or later we are going to find work and pursue our dreams, and On-the-job training is always part of it as an experience.
Our last week was great, every week we had new learnings. We shifted our work time into graveyard shift (10pm-7am). The common work in this shift is answering calls, we fixed some problems and complaints of the agents. Like for example their internet connection, monitor and the site they are using.
"ces.concentrix.com" |
"THE CAPACITY TO LEARN IS A GIFT; THE ABILITY TO LEARN IS A SKILL; THE WILLINGNESS TO LEARN IS A CHOICE"
Brian Herbert
Comments
Post a Comment